Terms of Service
Plain-language terms for working with Influence Gearbox Inc. ("we", "us"), an Alberta corporation. By buying a plan, report, sprint or papercut fix, you ("the client") agree to these terms.
1. What we provide
The services described on influencegearbox.com and in any written proposal we send you: AI visibility reports, search and AI visibility work, automations ("papercut fixes"), team training and related support. A written proposal or order confirmation takes priority over this page if they differ.
2. Billing and renewals
- Prices are in Canadian dollars. Applicable taxes, including GST/HST, are added where they apply.
- Monthly, quarterly and yearly plans and papercut fixes renew automatically at the end of each billing period and are charged to the payment method you provide, until cancelled.
- Monthly plans have a 3-month minimum term. Papercut fixes bought on their own are month to month.
- Setup fees are charged once, when you order.
- Payments are processed by Stripe. We never see or store your full card details.
3. Cancelling
Cancel any time by emailing nate.caleb@influencegearbox.com at least 30 days before your next renewal date. Service continues to the end of the period you've paid for. After the minimum term, there are no cancellation fees.
4. Refunds and guarantees
- AI Visibility Sprint: delivered within 14 days or it's free, plus a 30-day money-back guarantee.
- AI Operations Sprint: if we don't find savings worth more than the fee, you don't pay.
- Growth Partner: if your tracked AI visibility and leads haven't both improved from your day-1 baseline by day 90, month 4 is free, provided you approved content within 5 business days and gave us the access we asked for.
- Other fees already paid for a period that has started are not refundable, except where the law requires it or we agree in writing.
- We never guarantee search rankings or that any AI tool will mention your business. Nobody controls those.
5. What you own
Your domain, website, Google Business Profile, accounts, content and data belong to you, during and after our work together. If you leave, we hand over logins and export your data. We keep ownership of our own templates, methods and know-how, and you may keep using anything we built for you.
6. Your part
You give us the access and approvals we need, review anything AI drafts before it goes to your customers when we ask you to, and make sure your own advertising follows the rules that apply to your profession.
7. Data and privacy
We handle personal information as described in our Privacy Policy. We may use anonymized, combined information across clients (for example, which papercuts are most common in an industry) to improve our services. We never publish your name or results without your written permission.
8. Limits of liability
We do our work carefully and in good faith. To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the 3 months before the claim, and we're not liable for indirect losses such as lost profits.
9. General
These terms are governed by the laws of Alberta and the federal laws of Canada that apply there. We may update these terms; if a change affects a plan you're paying for, we'll tell you by email at least 30 days before it takes effect.
10. Contact
Influence Gearbox Inc., Athabasca County, Alberta · nate.caleb@influencegearbox.com